So when Carina Bois, Learning Technologist at KI, was asked to rethink how they issue course certificates, she didn’t start by looking for flash. She started by looking for fit.

“We’ve been using Accredible since 2018,” she explains.  “And then we tried Credentials from Instructure in 2022. But neither really matched the way we work or the level of clarity and control we needed.”

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The Needs

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‍The dealbreaker? They needed a certificate that included both the participant’s name and customizable course text. And it had to integrate smoothly with their Canvas LMS. That wasn’t up for debate.  Some tools offered flexibility but at the cost of complexity.

“Our teachers and admins don’t have time to wrestle with software” Carina says, “And students should never be confused about the credentials they receive”.

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The Solution

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‍In June last year, KI made the switch to TrueOriginal. And everything got easier. With True, certificates were simple to issue, easier to archive, and fully compliant with the university’s academic and regulatory standards.

“What we appreciate most,” says Carina, “is how smooth it is inside Canvas. We’re able to deliver certificates in a way that feels completely natural inside our existing workflow”. No more printing Word docs. No more chasing down signatures. No more wondering if a student actually received their certificate.

The FutureWhen asked what would happen if True disappeared tomorrow, Carina didn’t hesitate.“We’d go back to a very manual world” she says “It’s easy to forget just how much time we used to spend”. Today she’s glad all of this is behind her—and she firmly believes no serious university should be stuck in that kind of workflow.

Contact TRUE to talk to a specialist in document management.

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