Terms And Conditions - TRUE

Terms And Conditions

This document is TRUE General Terms & Conditions enforceable for Issuers, Recipients and Site Users. The Issuers, Recipients and Site Users who wish to subscribe to TRUE’s Services must agree to this agreement.

The Issuer agrees to respect the confidentiality of the project, the services, the Internet site, and the computer system of TRUE, and to respect the intellectual property of TRUE. Issuers promise not to perform any activity that competes with the TRUE site and accepts that TRUE may interrupt, suspend or modify the services accessible on this site at such time that competing activities are suspected.

Article 1. Definitions and identification of the various participants

TRUE (True Value Software AB) is the provider of the Services defined below, operating from the TRUE Internet platform made up of a computer system and databases specifically designed for the Services, and accessible at the URL addresses: www.TRUEoriginal.com, www.TrueCrt.com, https://ad.truecrt.com, and , https://dash.trueoriginal.com, as well as the subdomain of customers websites (Sites).

The company, True Value Software AB, is registered at Valhallavägen 168, 11524 Stockholm, Sweden. Email:  support@trueoriginal. com.

  • The “Issuer” is any institution, organization, company, or person issuing digital documents, such as certificates, diplomas, memberships, recognitions, accreditations, awards, etc, referred to as Documents (previously Crt’s) in the TRUE system, to people, organizations or companies which the “Issuer” deem worthy of the said accreditation.
  • The “Recipient” is any person, organization or company which has been given /sent / issued a digital accreditation (Document or Crt). A Recipient may have taken a course at an Institution, reached a milestone or simply deemed to have done something worthy of recognition from the Issuer. 
  • The “Viewer or User” is any natural or juristic person interested, on his own behalf or on behalf of a third party, in the profile of a Recipient for any purpose. It may be (without the following being exhaustive) a hiring agency, a human resources department of a company, a public institution, a representative of a juristic person or a natural person.
  • The Parties” mean, without distinction, every party registering on the TRUE site or participating in the Services offered by TRUE.
  • The “Accreditation”, “Document”, or “Crt” is any certificate, award, diploma or recognition given out / sent / issued by an Issuer. This Document may certify a level of education, a milestone, knowledge, or other achievement reached by a Recipient.  The “Document” is also a digital representation given by the Issuer to the Recipient, using TRUE’s digital ‘Document’ Service, in electronic form with a secure mechanism guaranteeing, by encryption, the source of the issuer of the Accreditation (the Issuer) and the unchangeability of its content after it beings Issued and accepted by the Recipient.
  •  The “Site” means the TRUE Internet site, primarily accessible at the address www.trueoriginal.com (formerly www.truecrt.com, ad.truecrt.com) and dash.trueoriginal.com, but also on the subpages of the Issuer that displays the Document’s issued by the Issuer (example: true.Issuer.com, or certificate.Issuerwebsite.com).
  • An “Achievement” is the reason an Issuer decides to give a Recipient a Document (formerly Crt).

Article 2. Application of the General Terms & Conditions

This document is a public representation of the General Terms & Conditions. The Terms and Conditions is enforceable for the Issuer and the Recipients who have registered an account on TRUE, contracted TRUE to issue Document’s and received a Document trough the TRUE website, or received a Document from the Service.
In the event of the adaptation, amendment or establishment of a new version of the present General Terms & Conditions, the Parties shall be informed of it and shall have access to the new applicable text.
If a Party does not accept the general conditions, it may not access the Site for as long as it has not accepted them.
The new General Terms & Conditions shall apply by default, until the acceptance or refusal to accept them.

Article 3. Definition of the Service offered by TRUE to the Issuer

TRUE provides the “Digital Accreditations Service”-solution, enabling Issuers to create unique Electronic Documents, to publish them on a subdomain of the issuers choice, and send them to the Recipients email, as well as store them in a secure manner. 
TRUE guarantees the identity of the Issuer giving out the Electronic Accreditation and the unchangeability of the Electronic Accreditation / Document, after it has been approved/accepted by Recipients. TRUE does not guarantee the validity of any of the content in the Electronic Accreditation / Document, just that it cannot be changed after issued by the Issuer. The Issuer is solely responsible for making sure the data in the Electronic Accreditations / Document are correct when issued and published on the web.  The TRUE icon/logo will be present on each Document as proof of the document content uniqueness and security. 
TRUE will always strive to only work with respected organisations and companies, ie Issuers who have a high standard of conduct and never set out to defraud or fool Recipients or Viewers. If you suspect an Issuer to use TRUE’s plattform in a shady fashion please contact us immediately.

Article 4. Definition of the Service offered by TRUE to the Issuer and Recipient

The Internet platform offers to Recipients a page with a specially designed interface for the presentation of Electronic Accreditations / Documents, which may then be made publicly accessible by anyone.
The Electronic Accreditation / Document is generated on the initiative of the Issuer.
TRUE gives the Recipient and Viewers the possibility to access the Electronic Accreditation in the form of a pdf document, hyperlink or QR code. The Electronic Accreditation / Document can also be posted on social networks as well as downloaded as a pdf.
Access to the Electronic Accreditation / Document enable anyone to assess the veracity of the information provided by the Issuer.
The Issuer is fully responsible for all information uploaded or accessed by TRUE. Issuer need to fully cooperate with GDPR rules and regulations.

Article 5. Registration of the Issuer

In order to benefit from the Services of TRUE, the Issuer must register on the Site using an online form or communicate the intent to Issue Documents with a TRUE representative via Email, who at that time will input the Issuer as a user in the TRUE system and the Issuer will be able to access the site.

Article 6. Registration of the Recipients

In most cases, the Recipient who wishes to receive their Electronic Accreditation / Document first needs to accept GDPR rules as well as Terms & Conditions on the Site and allow access to the personal data entered by the Issuer (such as last name, middle name, firstname, email, phone, title, company, profile picture, personal id number). In the event that a Recipient is a company the Issuer can choose to skip the process of requesting the acceptance of GDPR rules. It is always the responsibility of the Issuer to adhere to GDPR and other data compliance regulations in their country or region. 

Article 7. Publication of the Electronic Accreditation / Documents

The Electronic Accreditation / Document may be made accessible freely and shown either on Issuers subdomain or on TRUE Subdomain.

  • Issuer takes full responsibility of the validity, the data and the personal info of the Recipient
  • Anyone can send the URL link or QR Code in an e-mail, unless specifically requested by Issuer in writing, and/or locked by the Recipient with a personal passcode.
  • Anyone can insert the URL link or QR Code on a web platform or Profile, unless specifically requested by Issuer in writing, and /or locked by the Recipient with a personal passcode.
  • Anyone may save the Electronic Accreditations in PDF format, print them, send them in emails or download them independently of the TRUE platform, unless specifically requested otherwise by Issuer in writing and /or locked by the Recipient with a personal passcode.
  • Anyone can post the Document on social networks such as Facebook, Linkedin, Instagram, and others, unless specifically requested by Issuer in writing, /or locked by the Recipient with a personal passcode.

The Documents (formerly Crt’s) may in some instances have an expiration date, set by the issuer.

Article 8. Conditions of use of the TRUE Service

The Service is free for the Recipients as well as for Viewers.

Article 9. Responsibility of TRUE

TRUE will try to ensure that Issuers use the service for good, and are truthful with the data and claims of Issued Documents, but are not responsible for such claims or data posted on Documents.
TRUE expressly declines responsibility in the event of the non-observance of the obligations of the parties or in the event of damage that is directly or indirectly imputable to them. If applicable, the Party in the wrong or who is liable shall indemnify TRUE against any judgement pronounced against it.
TRUE is not responsible either for the erroneous nature of certain data communicated by the parties on the Site.
TRUE is not responsible for the use that third parties make of the data communicated by the Parties on the Site.
TRUE has no general obligation to monitor the information that it sends or stores, nor any general obligation to actively search for facts or circumstances revealing illicit activities.

In the event of the publication of illicit content on the Site, TRUE may only be held liable in the following cases:

  • If it actually knew of the illicit activity or information,
  • and if it did not respond promptly, as soon as it knew of all the required details, to remove the illicit information or to make access to it impossible.

TRUE may be asked to communicate to the competent judicial or administrative authorities the information enabling them to identify the Parties in the event of illicit activities being performed on the Site, with observance of the applicable procedures.
TRUE does not guarantee that the Services are accessible if the Internet Service provider of the Parties defaults. TRUE is not responsible for the non-operation, impossibility of access or poor conditions of use due to unsuitable equipment, malfunctions attributable to the Internet Service provider of the Parties, congestion on the Internet, malfunctions of the host and the provider of the TRUE Services, or for any other reason that is not due to wrongdoing directly imputable to TRUE. TRUE declines responsibility in the event of loss of data due to the poor functioning of the Site, backup data should be maintained by Issuer.
TRUE may temporarily interrupt access to the Site and/or the Services for reasons of maintenance, updates, technical improvements or development of the content or its presentation.
TRUE Issuers may include hypertext links to other Websites or other Internet sources. However, TRUE is not able to verify or control these external sources and may not be held responsible for the provision of these sites or sources, nor their content, publicity, products or services offered. The parties consult them at their own risk and under their own responsibility. TRUE does not guarantee the continuity of its Services and may need ot move content to Issuer in the event of business failure, or going out of business. 

Article 10. Intellectual property

The Issuer is fully responsible for all images, logos, data, organizational or personal data of the issued Accreditations / Documents. 
The interface, logos, graphics, photographs, animations, videos and text contained on the Site are the intellectual property of TRUE or its partners, Issuers and / or Recipients, and may not be reproduced, used or represented without its express authorisation. The same applies to the TRUE database and its content, and to the source codes of the Site as well as any software enabling its operation.
The user rights for these elements, granted to the parties by TRUE, are limited to access, downloading, printing and reproduction on any media and the use of these documents for private or professional purposes, while registered with TRUE only and for the purpose of using the Services.
Except in the cases expressly provided by these presents, the Parties are prohibited from changing, copying, reproducing, downloading, distributing, sending, decompiling and compiling, exploiting commercially and distributing in any manner, the pages or parts of pages of the Site or the computer codes of the elements making up the underlying software of the Site.

TRUE and its logos are owned by True Value Software AB.

Article 11. General clauses

The present General Terms & Conditions constitute a contract governing the relations between the Parties and TRUE.
If certain provisions of these presents turn out to be null and void, the other non-invalidated provisions shall continue to apply.
Without prejudice to article 12, TRUE may, at any time and without notice, amend the present General Conditions, at which time the Issuers will be made aware view email of such changes. The Parties shall ensure that they are always familiar with the latest version.

Article 12. Applicable law and jurisdiction

The present General Conditions are subject to Swedish law. In the event of a dispute relating to these General Conditions, the use of the Site or the Services, only the courts of the legal district of Sweden shall have jurisdiction.

Cookies Policy

Last updated: Sept 17, 2021

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions

The words of which the initial letter is capitalised have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Cookies Policy:

–         Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to TRUE, TrueOriginal.com (formerly TrueCrt) and True Value Software AB.
–         You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
–         Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
–         Website accessible from https://www.TrueOriginal.com and the subpages where the digital Documents are shown.

The use of the Cookies

Type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
We use both session and persistent Cookies for the purposes set out below:

–         Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

–         Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

–         Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

–         Tracking and Performance Cookies

Type: Persistent Cookies
Administered by:Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

–         Targeting and Advertising Cookies

Type: Persistent Cookies
Administered by:Third-Parties
Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

–         Social Media Cookies
Type: Persistent Cookies
Administered by:Third-Parties
Purpose: In addition to Our own Cookies, We may also use various third parties Cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on. These Cookies may be used when You share information using a social media networking websites such as Facebook, Instagram, Twitter or Google+.

Your Choices Regarding Cookies
If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.
If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.
–         For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
–         For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
–         For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
–         For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit your web browser’s official web pages.

More Information about Cookies
You can learn more about Cookies at the following third-party websites:
–         Network Advertising Initiative: http://www.networkadvertising.org/

If you have any questions about this Cookies Policy, feel free to reach out via webform or email.