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Looking for support?
Do you have questions regarding a TRUE document issued to you?
The issuing organisation is responsible for all information on your document. Please contact them for any question about the content.
To visit TRUE Help Center, click this link.
For other questions email: support@trueoriginal. com
To view examples of secure and animated Diplomas, Certificates, Licenses and more, visit: Design & Customer Cases.
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Since your document is published online, you can save the link by adding it to social media platforms like LinkedIn by clicking the icons next to it.
You can link to it from a digital CV or Word document.
You can save the link as a bookmark on your phone or computer, and you can download the document as a PDF.
Its convenient to keep the email with the link to your document in a special folder for easy access.
You can log in by clicking “Log in” below the document. Confirm the email you received the document with, and follow the instructions to change your email, add a photo, or modify privacy settings.
You can easily send/share your digital document by clicking the icons next to it. You can also add it under education or certification on LinkedIn, as needed.
You can download the document as a PDF or video, save it to apps or files, or print it on paper.
Log in by clicking “Sign in” below the document. Click on “Privacy settings” to modify your document’s settings, set a password, or hide it from search engines.
TRUE documents are secured with Blockchain technology, and can be verified as authentic. This inherently makes each documents issued with TRUE more valuable, and infinitely more reliable than paper and pdf.
Anyone can verify a TRUE document by clicking the button next to a document (on the web), or by scanning the QR code that appears on the document when it is printed on paper.
You easily scan the QR-code with any smartphone camera. No app is required.
Some documents come with an Emblem, a so-called ‘Badge’.
The Badge is a small representation of the document and can be added to a website or in an email signature.
You will find the Badge below your document (when the document has a Badge). There are links next to the Badge explaining how to add it to a website or in an email signature.